Hii my name is Luna Fallon i am from the technical team if you are facing a problem then you can visit our site.There are several reasons why your Epson printer may say it's offline. One possibility is that there is a communication issue between your printer and computer. This can happen if the USB or network connection is not properly established, or if the printer driver is not up to date. Another reason could be that the printer is out of paper or ink, or there could be a paper jam. Check these basic issues first, and if they are not the cause, you may need to troubleshoot further or seek technical support.